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  • EoP/HCP Chrome Extension

    EOP Chrome Extension: Detta är skrivet ur minnet så det kan vara någon miss, ser du något så säg till!  -Hampus     Logga in i Google Admin Öppna hamburgare menyn längst upp till vänster i fönstret Kl...

  • Remove Webdav from NDI site

    Here is what would be done for the NDI site:   1) Open IIS and navigate to the site NDI 2) Open Handler Mappings: 3) Find WebDAV in the list. 4) Right click and Remove. 5) Restart the NDI site Just in...

  • Remote control printers

    How to - Remote control printers In this How to - KB we have all the information about remote controlling printers of different brands. Ricoh On the newer models of Ricoh, generation 04 or IMC models,...

  • DCE certificate

    Seems we have found out the issue and it is related to DCE certificate pinning….   In ControlSuite 1.0 the Equitrac services stored their certificates in the user's certificate store and created them ...

  • Clean re-install of 3manager collector

    How-to do a clean re-install of the 3manager collector Stop the 3manager SNMP service Navigate to the printer agent folder which is located in one of the following directories: c:\users\all users\prin...

  • Useful CMD commands

    List of useful CMD commands: User Management: lusrmgr.exe Information about the logged in user: set u Find the hostname: hostname Group Policy Editor: gpedit Controlpanel: control Get a list of ports ...

  • Dump the event log to file

    How-to dump the event log to a file Start PowerShell as Admin Enter: get-wmiobject -class win32_NTLogEvent > URL (for example: c:/temp) Start a support ticket Are things still not working? Head over t...

  • Remove Xerox embedded in Equitrac

    How-to remove the Xerox embedded in Equitrac In the System Manager delete the Embedded object which will trigger the uninstall of the embedded on the Xerox device. Start a support ticket Are things st...

  • Export user data from SafeCom to ControlSuite Equitrac 6

    How-to export user data Find the instructions below to use the tool to export the user data from SafeCom into ControlSuite Equitrac 6 (1.1.0.4) Kofax Demo Center: https://www.kofaxdemocenter.com/items...

  • Get logs from ControlSuite

    How to get the logs from ControlSuite Below is the location of the logs during the installation and configuration phase: Install assistant:[where install assistant has been extracted to]\Logs  Configu...